I talked with a man named Chuck who was my liaison for these interviews. Desired outcome: In the two years that I have been waiting for my window, three other houses in my neighborhood which are the same model as mine got their windows replaced by Power. POWER HOME REMODELING - 186 Photos & 129 Reviews - 41370 Bridge St, Novi, Michigan - General Contractors - Phone Number - Services - Yelp Restaurants Auto Services Power Home Remodeling 129 reviews Claimed General Contractors Closed 8:00 AM - 1:00 PM See hours Write a review Add photo Services Services Photos & videos See all 186 photos See All 186 I have reviewed your complaint and personally looked into the matter. Review the cancellation policy wording, which should include a "Notice of Right to Cancel Policy." Well that just sealed the deal that I certainly will never use Power - like I should shell out $35k just to help the company keep their reputation? Would like a date for my windows and would not like to wait till March to have my $32000.00. The representative that called my home to schedule the preinstallation appointment was rude and inconsiderate. Contact Us - Power Home Remodeling Finally a supervisor picks up and tells me a window coordinator will call me back. Make the American Dream a Reality. Why cant all my windows be replaced with these new windows? The front door hardware and doorway was messed up with the stain and they were to replace it, but they did not have both parts. * He only took one quick, rough measurement. I purchased windows in 2020. Now VERY suspicious, I thought about everything that had happened: [Resolved] Power Home Remodeling Review: customer service Today, October 11th, they showed up to do the final install of the arch and it was surprisingly correct. Of course!!! If youre having an issue related to opening, closing, tilting and locking your double-hung windows, we created a handy, how-to video that explains how to troubleshoot click here to watch. I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me. I requested that the representative call me at work the following day. Your #1 home improvement contractor for energy efficient windows, siding, & roofing Make the American Dream a Reality. Definitely bookmark this and follow it everyday. If they approach you at your door, politely but forcefully ask them to leave. He was so involved in his pitch I don't think he heard a word I said about his company and my experience with them. PHRG may use automated telephone technology to initiate calls to its customers. I feel like I was robbed by this company, they promised a product of good quality at a very expensive price and I feel like I received a product that I will have to replace very soon costing me a lot of money. C. coffeedude of North Brunswick, US. Power Home Remodeling Cancellation Process : r/Scams - Reddit I would like Power Home Remodeling to get siding technicians to repair the problem as soon as possible rather that have this vinyl panel hanging loose wntim mid-November! Does Forfeiting a Contract for Deed on Property Affect Credit Rating? I have called on two other occasions and they repeat the script to me. The day they left, they only picked up the big debris but left tons of nails and pieces of insulation laying around They even knocked parts of our rock wall in the driveway down. I knew all along that they wanted to see me again just to try to pressure me to not cancel. This experience has been very eye opening and quite ridiculous at the same time. At the end, I found that the formal document did not have any detail, just a final number that he quoted. Cancel image in the Remodeling Contract Template | DocHub I found the presentation to be quite informative and the company through and through to be top of the shelf. POWER HOME REMODELING - 186 Photos & 129 Reviews - Yelp The salesman come off really nice at first, with all there demonstrations that take hours to get through. BBB is here to help. But no one can Give a specific date or say I will get a call . Even if the company is closed or refuses delivery, our legal time-stamped delivery record is valid proof that your telegram was sent on time, even if its 11:59 pm! There was no itemization of the specific system and materials I had chosen. That sounded even more coercive, so I got more forceful in return: "If what your asking is for me to waive my right to back out of the agreement, I simply can't do that." We apologize for the delays in finalizing the repair work and look forward to having your concerns with the sliding glass door resolved as soon as possible. Mail a written notice of cancellation, signed and dated by the homeowner, to the contractor by midnight of the third day after signing the contract. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Customer Reviews are not used in the calculation of BBB Rating. . Privacy Policy. * Quality products and installation, with a long-term guarantee, just plain cost more than the "you can get windows [or siding or roofing] for half the price from X" option. When I alerted her I was exactly at that mark,she once again repeated the script. I had windows, siding, and gutters done by Power. When I took a look at the paper work I noticed the work agreement, I had her immediately call and cancel the contract. I purchased windows from the company promising to obtained a product that was going to protect my home from the environment, windows that were going to maintain my home warm in the winter, would prevent me from having to cover my window with plastic to keep cold out. I am totally discussed and disappointed with your company and the service I have been receiving for this issue. BBB Business Profiles generally cover a three-year reporting period. Power Home Remodeling Group * I told him I still couldn't afford it, so he said he would help me out. This appointment date was changed due to negligence in their scheduling. With our first-class telegram service, well deliver your message the same business day. Her past writing experience includes school news reporting, church drama, in-house business articles and a self-published mystery, "Duty Free Murder. This review was chosen algorithmically as the most valued customer feedback. I've wasted days of my summer at home expecting their crew to come to my house, and I've had to call in everytime for a new excuse why they didn't come. 3 landscape lights smashed flat, trim damaged and glued back together with silicone, wall scraped in 2 places. They just chose a time without my permission and apparently showed up. When I was not home because dah I do have a job, they called again stating they really needed me to call them to set up a time to sign more paperwork. He said, "Yes, " skipping over the word like it made him nervous, and went on to say, "but I'd just like to know that you're 100% committed." Youll have peace of mind when you cancel a contract by telegram. Windows do not create moisture, nor do they eliminate it, and the only solution to eliminating the moisture that is condensing on the interior of the windows is to reduce the amount of moisture in the air inside the home.