Two weeks ago I had a flight on AA changed 48hrs before the flight. When they finally answer the phone the rep will then play "telephone" with you going back and forth and taking way too long to fix a simple problem. Until they straighten out their internal messes I'm not going to book anything more through them. They are both correct. princess ez air--contact info - Princess Cruises - Cruise Critic Community Princess MedallionClass FAQ. The OceanReady Process. I suspect that a lot of what @CineGraphicsays could very well be the case. I imagine they have access to that kind of info. Three phone calls and nearly 4 hours invested and our entire party is rebooked on Air Canada with appropriate flight times. Plus, you'll find a host of other exciting benefits: Flexible fares:Flexible fares are designed for those guests who have less certainty in their travel plans and want the freedom to cancel their flight arrangements easily. Until - suddenly - the original flight route was back. Powered by Invision Community. Two weeks ago I had a flight on AA changed 48hrs before the flight. This is a dedicated phone number, not the Princess contract number. I'm not sure whats up with Princess these days. Kudos to your wife for not giving up and making them actually do their job. They are both correct. Of course that's the regular Princess number and they won't let you speak with EZ Air. One of my trips to FLL from LAX via ATL was cancelled because of weather and ATL airport was closed. Something happened to me . Just wondering if ez air has a special contact number, or do you just call the 1-800 princess number and wait on hold forever (like I have been doing!). Tom AF-1 12.4k March 4, 2007 Cincinnati. Arriving the day before takes a lot of the stress away and we don't need to worry about weather or equipment trouble diverting out flights. Access Your Booking Without Registering Access your cruise without logging on Required First Name Last Name * Date of Birth Booking Number Manage Booking Already Registered? Princess Cruises - eZAir Holland America Line - Flight Ease Cunard Line - CompleteAir Designed for the modern traveler, these flight programs provide cruisers access to real time airfares with your choice of airlines and flights any time from 330 days up to 4 days prior to sailing. tillys mom, May 5, 2019 in Princess Cruises. I would love some advice and for someone to tell me this will all be ok!! Lesson learned - you gotta really push back! EZ Air Phone Number - Princess Cruises - Cruise Critic Community Oddly the YVR to CMH flight showed as sold out even though each leg had seats available. Always have to go through a CSR, and even then they relayed everything and never let me talk to that department. Access fares lower than most public prices. I had to check to make sure I hadnt posted this in my sleep! Both of those numbers areen-route numbers one calls when they are having issues heading to a cruise. So after reading your post, I decided to go for it and got on chat with Delta. Since often posts are about problems with services I thought I would post about when it worked well. We decided to use EZair because of the discount Princess was offering on flights. It definitely has not been ticketed and I will probably try one more time to contact them before I turn it over to our TA to resolve. Location of This Business. Cancellation Policy. What a concept, customer service actually doing their job! You have to figure out who is responsible as this is so vague. Powered by Invision Community. So I went to our reservation today and when looking at info on our flights booked with EZ Air for our cruise departing next Monday, I kept getting an error message stating our flights had changed and we would be notified. There *used* to be a direct line you could callbut I think that was maybe 5 years ago. 1. Now, let Princess take care of all your travel arrangements, so your peace-of-mind can start before you even step onboard. 24844 Avenue Rockefeller, Valencia, CA 91355-3467. Factors taken into account in determining the appropriateness of a port of call include, but are not limited to: No change penalty until 45 days prior to departure for Flexible fares only. Plus, book flights now with no amount due until cruise final payment. After 3 hours on the phone with AA finally got a flight a day early that was workable. 3 hours and 2 very nice and helpful agents later they have changed our flights at no additional cost back to essentially what we booked last October. And sure enough the times have changed and we are now scheduled to arrive 3 hours after the ship leaves!!! On a recent cruise I booked Delta with ez-air and Delta made 4 flight changes in a 3 month period the last 51 days before departure. Very important to have ifneeded using EZ Air. 1-800-774-6237. Princess Cruises: FAQ: Keeping in Touch On Board Your Cruise Thanks for the info @Lobstermobster I had booked our flight for our upcoming Alaskan cruise for the same day and my gut told me to change it to the day before..sure glad I did after reading your post . Sometimes we'll book two days before if there's a chance of experiencing jet lag. After hours support is available in the event of en route delays. This past Monday I finally got the notice, almost two months after the change was made by United. Login : Cruise Personalizer : Princess Cruises . I have received notification from Air Canada each time. I recently used EZair for a Alaska cruise and land tour. We pass the exclusive savings we enjoy because of the high volume of flights we sell on to you. So I called Princess and got no help just a response to wait for an email.
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