Then, summarizing the reservation, he said the charge would be $174.03. more than the motel would have charged us directly. This will surely increase the credibility of your complaint. I reflagged it with my credit cared company. Avoid this company like you would COVID19. As soon as I got home I checked my cc statement and saw two charges - one for $125.14 and a service charge of $14.99. It took several calls to their 800-468-3578 number to get a person (you must act like you want to make a new reservation). Share your photos and videos with others to prove the truth of your words. He then offered my a room at what he said was a sister hotel of the same quality close by. Similar Charges. I would had canceled in their time frame if I had known they wrongly sent me to a non pet friendly motel which I had asked for. Coincidence? I do not even own a Mastercard. I booked a room on-line through CCI Hotel Reservations at the Hilton Garden Inn in MERRILLVILLE, IN for 12/4/21. The reservation was made in March for an October football weekend. Will try to talk directly with hotel/motel in the future. The $61.51 is listed as Tax Recovery Charges & Service Fees. We were appalled at what we saw: In the last 2 months I have called many times and get the same 7 day promise. "What?" Ask the hotel to give you a room in the same or better category. Also be sure you have your R# for the reservation or they refuse to talk to you. Booked a reservation for a 2 night stay. FRAUD COMPANY in my opinion. Customer reviews have given it 1 out of 5 stars, and more than 1,800 complaints have been filed in the past three years. On May 7, 2021 I reserved a room at this Holiday Inn Express Hotel and Suites for my daughter and her family travelling from Tennessee in order to visit her father who was gravely ill and hospitalized. Welcome to our customer reviews and complaints page for CCI Hotel Reservations. This complaint was posted by a verified customer. We stayed 5 nights at Suburban Extended Stay Hotel in Avondale, LA with a reservation made with CCI. CCI Hotel Reservations - cci hotel reservations, CCI Hotel Reservations - charges to my credit card, CCI Hotel Reservations - fraudulent charges on credit card, CCI Hotel Reservations - Rip off hotel reservations, CCI Hotel Reservations - No rooms available, CCI Hotel Reservations - Hotel reservation with a 60% tax recovery, CCI Hotel Reservations - hotel reservation, CCI Hotel Reservations - Hotel reservations. Buyer beware it's a scam and you get stuck with HUGE costs. She only told me that Hotel Values works with many hotels as a third-party business. And please respond to mr, I am such a nervous wreck over this misunderstanding Neither the hotel, CCi, or Visa was willing to do anything about this obvious fraudulent charge. Beware CCI*Hotel Res / getaroom.com Beware - Holiday Travel Forum I reserved 2 rooms at LaQuinta Inns in Kerrville TX for the night of November 25, 2021. Thank you for taking the time to contact Customer Care. by CCI for a hotel in TX that I never stayed in - I was in Pagosa Springs CO where I have a home and I made charges that same day on the Visa card they used to charge me for a room. The people working at this company made a reservation for me in the WRONG area of the state of Ca. On my credit card I had a charge for $1955.28 listed as CCI*Hotel Res. It's been three weeks and nothing yet. The correct process would be to take a split second of extra time and type www.hilton.com into your browser. All Rights Reserved. Please dont use this CCI*Hotel! Spoke to a gentleman and told him i had two cats and need a hotel that would take them. DO NOT trust CCI*Hotel Reservations to accurately tell you how much you are paying. Report them to BBB, as well as make a formal complaint to USITC. I then called the hotel directly and cancelled my reservations. Nothing. If CCI knew this was coming I can see why they might not complete the reservation for you. Scammers! If you do not cancel or change your reservation before the cancellation policy period applicable to the hotel you reserved, you will be subject to a charge equal to applicable nightly rates, tax recovery charges and service fees. The floor wa On June 1, I booked a room at the Super 8 in Peru, IL for June 15, 16, & 17. Got there and was told they had no pet friendly rooms. Assumed it was their websight. My refund will be $219.12. "Cool, " I thought, "better than the site's rate." Greenville , SC 29607 for the period July 6, 2023 to July 10, 2023. How do I get my money back. CCI Hotel Reservations Complaints? scam also. BEWARE, they may steal your money also and you cannot get them to give your money back! Also be sure you have your R# for the reservation or they refuse to talk to you. Ended up charging me $173.24 . If you dont recognize the charge, you can email Get a Room at CustomerCare@getaroom.com or call the company at 1-800-468-3578. This review was chosen algorithmically as the most valued customer feedback. When I called the local hotel the next day I was informed that the reservation had been cancelled; NO notice had been given to my daughter or to me. It didn't help that a couple of "ripoff" reps didn't speak English as thir first languague. I also discovered that Hilton had charged CCI $292.77 almost $100 less than what CCI charged me.a pretty steep "fee." Claim your business, engage with your consumers, leave official public responses, track complaints and customer replies at no cost. Total Price $140.90 And considering R2591421145, 3 night total $1388.51 with an addition $822.48 for Tax recovery Charges and Service Fee. For a week and a half Ive been told I have a ticket# and they had to call the hotel only to be told they wont refund my money. I heard the name get a room and immediately tried to cancel. After a 13 hour drive, we arrived at the hotel at 930 PM. Used them to book a hotel and they never actually made the reservation. Its odd you say their APP came up as specific hotels dont usually have their own APP. It was a charge for the same hotel on the same dates that I paid in person on checkout directly to the hotel! I think that it's time well spent in comparison to having to try and resolve matters later on. There was little he could do about it. CCI*HOTEL 800-468-3578TX used deceptive trade practice mimicking the hotel site - trapped us into booking the hotel with the same price that the hotel posted but then tacking on a 55% surcharge of fees. The cost was almost $150.00 more for the stay. At Lago Mar. "That's just taxes and fees, Sir, " he said. BEWARE CCI, BEWARE GetARoom.comFraud Phone siteThey Steal Your MoneyBEWARE!!! I told the man at the hotel I would not be there, since I live in Modesto Ca. There are no refunds for no-shows or early check outs! This company is a complete scam and fraud. It was my first time ever booking a hotel online and it will definitely be my last.
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