Brittany Ferries: No refund for cancelled bookings and washed their hands of customers at the worst possible time. The flight back to Portsmouth departs Le Havre in the late afternoon, returning at 22:00. Dear FrancesThank you for your feedback about our website and customer service, we appreciate it! Please reset the password again. - See 3,323 traveller reviews, 851 candid photos, and great deals for Plymouth, UK, at Tripadvisor. If you do need to change or cancel your booking, there are three ways to get in contact with Brittany Ferries. Due to the volume of affected customers and bookings, this has been in done on a sailing by sailing basis but by now all customers have been contacted.Please accept my apologies for the disappointment and disruption caused.Kind regardsJaneCustomer ServicesBrittany Ferries, This is the version of our website addressed to speakers of English in Australia. Say that an announcement is being made. Free shipping does not include promo codes items of Brittany Ferries at brittany-ferries.co.uk. We rebooked the April crossing for August we amended the booking again to April 2021 due to being furloughed. Itll be interesting to see how much they hike the premium. So sorry but Santona was not upto our expectations. Told them I wanted a cash refund to the card that made the payment and eventually they hung up on me - nice.Here's hoping that it was just a last ditch attempt to fob us off with Monopoly money and we'll actually get our refund. I could also mention the cancellations of the crossings. Refund Want a refund? Save money with our valid Brittany Ferries promotion for May 2023.Discover fabulous savings at Brittany Ferries. Refunds are based on the following scale Period of notice given before first scheduled departure, Cancellation Charge,Refund of balance Over 46 days, Deposit + amendment fees + service charges, By method of payment 6 - 46 days, Deposit + amendment fees + service charges, As a travel voucher 0 - 5 days, 100% booking value, N/A With elegant surroundings, stylish bars and superb restaurants, not to mention our award-winning service and excellent onboard facilities, you can just sit back, unwind and enjoy the experience. Dear Mike, Thank you for taking the time to write a review. The only thing that prevented this from being five stars is I did have a very long wait on hold. Never mid morning. Regarding the trip itself its only in February so will review that aspect then but have no doubt it will be just as high standard of service and support. Please enter the 6-digit voucher number on step 5 (entitled 'Check your details') of the booking process. Rest assured, we will continue to sail on our routes from Dover, Hull, Cairnryan & Liverpool in line with the Governments travel advice, and will notify you in the event that there are any changes. refund Also a cabin overnight is around 100. Charmed! The recent industrial action by French crew at Brittany Ferries left the entire fleet unoperational and caused havoc for travellers and companies that rely on shipping their goods between England, France and Spain. WebDo you agree with Brittany Ferries's 4-star rating? Kind regardsLeahBrittany Ferries, Have complained to Brittany Ferries that, amongst other issues, their customer services is not responding to complaints. Tell us which credit card (or ACH transfer) the payment was on, and enter the name of your bank and the merchant. My insurer demanded that I drive during lockdown. This refund will be issued through the same payment method you used to book. The Refund Credit Note are established by the Transport (Tour Operators and Travel Agents) Act 1982 (Disbursements from Fund) Regulations 2021 (SI 105 of 2021). All Discounts Live And Tested.It's a great chance to have 100Percentpure's promotions. WebThe table below sets out the cancellation fees which will apply per person, together with the refund arrangements, depending on the type of ticket you have purchased. If you can't get a refund, you might need to file a chargeback on the card you used to pay for the tickets. If this is not the case, please get in touch with our team here https://www.brittany-ferries.co.uk/information/contact/form and they will be able to help.Kind regardsJaneCustomer ServicesBrittany Ferries. The Spencer family from Worthing, East Sussex, said: We were booked to travel on the Pont Aven on 25 September and our brother and his wife had flown from Canada for the mini-cruise. Die Stornogebhren sich etwas hoch. This would have pleased passengers caught up in the Brittany Ferries strike but may have ruined the ferry operator financially. Standard tickets are non-refundable within 15 days of your outbound travel date. The value of the Refund Credit Note must be equal to the amount paid for the original booking, or less than the amount paid, where a part cash refund has previously been given. Then, we'll send a fax to your bank that includes the reason codes that make the best case for your refund. This was a significant change of journey plan for passengers who for example were travelling to Spain with fuel-guzzling lorries and motorhomes. Which is unacceptable, as it is doubtful that we would ever travel with these cowboys again. The company does not allow any cancellations at all within four hours of travel, and refunds are limited before that. May 5, 2020 #2 Brittany Ferries to offer refunds and credit notes Brittany Ferries is changing their cancellation policy for passengers who have not been able to sail during the confinement period to include refunds. Excludes vehicles designed for commercial use. We use dedicated people and clever technology to safeguard our platform. standards have drifted downwards over the years. You can find more details about how we use your data in our, Don't miss out, sign up now to make sure you receive our latest offers, At least one special character (with the exception of #, &, + and spaces).
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