Right now, MCI has openings in customer service, help desk, technical support, social media brand analysis, contact tracers, sales, and even data entry. las molestias. We are looking for call center representatives to support inbound and outbound customer service and sales projects for a wide variety of clients. In addition to being the best in the business when it comes to customer interactions, you will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day. (no experience), 15 Work from Home Jobs you can do on the Weekend, Easy Non-Phone Job that Pays $30 per Hour. This will help others to discover and listen to the podcast. an. Please enable Cookies and reload the page. questo messaggio, invia un'email all'indirizzo Notify me of follow-up comments by email. Further, it allows and promotes the same culture that has made MCI BPO special for the last 3 decades. If you want to increase your chances of getting a work-at-home job, please take my online course How to Find & Get a Work at Home Job.. Mci Group Work From Home Jobs (with Salaries) 2023 | Indeed.com Canada We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. CX AnalyticsActionable insights. Please refresh the page and try again later. message, please email MCI USA 2.5. enviando un correo electrnico a This cookie is set by GDPR Cookie Consent plugin. WFH allowance From 101 Indeed user responses WFH Allowance approval From 41 Indeed user responses WFH resources From 41 Indeed user responses WFH support From 41 Indeed user responses Your job seeking activity is only visible to you. OnBrand24 gives clients access to the most experienced, educated, and talented network of brand specialists to provide work from home call center services that can scale during high-traffic periods to enterprise levels, while also providing the flexibility to reduce staffing and save money. In this role, you will handle inbound inquiries, troubleshoot basic technical issues, and provide customers with quality product and services. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. message, contactez-nous l'adresse MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. Listen to customers, understand their needs, and resolve customer issues, Utilize systems and technology to complete account management tasks, Recognize sales opportunity and apply sales skills to upgrade, Explain and position theproducts and processes with customers, Appropriately escalate customer dissatisfaction with managerial team, Ensure first call resolution through problems solving and effective call handling, Excellent organizational, written, and oral communication skills, The ability to type swiftly and accurately (20+ words a minute), Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), Basic understanding of Windows operating system, Highly reliable with the ability to maintain regular attendance and punctuality, The ability to evaluate, troubleshoot, and follow-up on customer issues, An aptitude for conflict resolution, problem solving and negotiation, Must be customer service oriented (empathetic, responsive, patient, and conscientious), Ability to multi-task, stay focused and self manage, Strong team orientation and customer focus, The ability to thrive in a fast-paced environment where change and ambiguity prevalent, Excellent interpersonal skills and the ability to build relationships, Medical, Dental, and Vision Coverage Options, Quiet workspace free of background noise and distractions, 1 RJ-45 Connection (Internet Ethernet Cable), Must be authorized to work in their country of residence (The United States or Canada), Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. an. MCI maintains a work environment free from discrimination, one where employees are treated with dignity and respect. MCI Iowa City, IA 52240 MCI Jacksonville, FL 32202 MCI Dallas, TX 75234 Click the link in the email we sent to to verify your email address and activate your job alert. 561422 - Telemarketing Bureaus and Other Contact Centers, 611430 - Professional and Management Development Training, 561499 - All Other Business Support Services, 541990 - All Other Professional, Scientific, and Technical Services, 541519 - Information Technology Value Added Resellers, 541512 - Computer Systems Design Services, 541511 - Custom Computer Programming Services, 524292 - Third Party Administration of Insurance and Pension Funds, 518210 - Data Processing, Hosting, and Related Services.
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