Because when it comes to the customer experience, your frontline employees must be happy to deliver experiences that make your customers happy. Reuters content is the intellectual property of Reuters. Empower your frontline employees Learn more. "Citizen experience for the public sector is a core component of TTEC's vision, and this transaction will accelerate our growth in this rapidly expanding market," said Ken Tuchman, chairman and CEO, TTEC. TTEC will pay a. PitchBooks non-financial metrics help you gauge a companys traction and growth using web presence and social reach. We remain committed to maximizing shareholder value through continuous technology innovation, operational excellence, and long-term profitable growth.". prohibited without the prior written consent of Reuters. envie um e-mail para TTEC Digital segment is engaged in designing, building, and operating robust digital experiences for clients and its customers through the contextual integration and orchestration of customer relationship management (CRM), data, analytics, customer experience as a service (CXaaS . We help companies delight customers, enable contact center employees, and continuously optimize business outcomes through digital CX transformation to improve CSAT and lower total cost to serve. The transaction is expected to close during the first quarter of 2022, subject to customary closing conditions and consent, including the competition clearance by the Federal Trade Commission. Earnings Calendar and Events Data provided by |Terms of Use| 2023 Wall Street Horizon, Inc. Options are not suitable for all investors as the special risks inherent to options trading may TTEC Digital is engaged in building and implementing cloud-based and on-premises customer experience tools that enable clients to develop customer engagement strategies. Posted on July 4, 2022 by . Get voice and digital working in harmony and gain operational and CX optimization with our Voice Channel Assessment. Do Not Sell or Share My Personal Information. Onze TTEC Announces Acquisition of Serendebyte - PR Newswire * Trading data in this section is delayed by at least 15 minutes. See Headquartered in Dallas, Texas, Serendebyte was founded in 2013 and employs a workforce in India, the U.S. and Canada serving industries including financial services, insurance, healthcare, aviation, retail and consumer products. Corporate Governance TTEC Holdings, Inc.'s ISS Governance QualityScore as of April 1, 2023 is 4. Get the full list, Youre viewing 5 of 9 board members. 2023 Litmos US, L.P. and affiliates. TTEC transforms customer experiences using Litmos LMS based on historical, rather than current, valuations. The company provides its outcome-based customer engagement solutions through TTEC Digital which designs and builds customer experience consulting and technology solutions and TTEC Engage which operates customer care, growth and trust, and safety services. Disculpa TD Ameritrade displays two types of stock earnings numbers, which are calculated differently and may report different values for the same period. Whether you need help operating business as usual or managing a seasonal surge, we combine the latest technology with proven approaches to keep things running. Changes in assets and liabilities, net of acquisitions: Net cash provided by operating activities, Proceeds from sale of property, plant and equipment, Purchases of property, plant and equipment, Net proceeds / (borrowings) from line of credit, Payments of contingent consideration and hold back payments to acquisitions, Tax payments related to the issuance of restricted stock units, Effect of exchange rate changes on cash and cash equivalents and restricted cash, Increase in cash, cash equivalents and restricted cash, Cash, cash equivalents and restricted cash, beginning of period, Cash, cash equivalents and restricted cash, end of period, RECONCILIATION OF NON-GAAP FINANCIAL INFORMATION. The lower the Forward P/E, the cheaper the stock. Annual Dividend/yield calculations do not guarantee or imply future payment of dividends. "I could not be more excited about the combination of our respective public sector platforms. Actual results may differ materially from those expressed in the forward-looking statements, and you should review and consider carefully the risks, uncertainties and other factors that affect our business and may cause such differences as outlined in Item 1A. The measure of a security's volatility in relation to the S&P 500. TTECs beta can be found in Trading Information at the top of this page. Companies withratings are not formally covered by a Morningstar analyst, but are "We are very excited about the opportunity to join an industry leader like TTEC as it reinvents what it means to provide amazing customer experiences with intelligent automation," said Dilip Balakrishnan, president of Serendebyte. provide context on the strength and durability of TTECs Every channel, in sync, all the time. Actual results may differ from what is expressed in the forward-looking statements. The combination of TTEC Engage, TTEC Digital, and the Faneuil assets will better enable TTEC to address fast-growing public sector opportunities related to mobility, fleet management, congestion management, health and wellness, healthcare exchanges, labor and social benefits delivery, and emergent infrastructure citizen response systems.