~VP, Contact Center. I was unable to attend my event due to a workplace injury, and Jessica was able to empathize and help me get a refund! Enjoy exclusive access to the Circle Room premium lounge one hour before the show through the end of intermission. 5 big gold stars to Stefan! WiseGuys Presale Passwords has been publishing presale passwords online since early 2006 and is among a handful of sites that offer a 100% money back guarantee: If you're not happy with the password, tickets that are available or anything else we will refund your payment ASAP. American Express Password:8002973333, Bryan Adams Ticket Tips: VIP Packages and Upgrades - Ticketmaster Blog Copyright 2023 Apple Inc. All rights reserved. That could mean that hundreds or even a thousand people in a major city might be trying to buy tickets during a fanclub presale. What we have found over many years is that a certain kinds of presale can give you great seating and . You can make them small, because when you are chosen to buy tickets, the page turns gray. Buying tickets to a show can be exciting enough. We are working hard to provide the best customer experience so your feedback does not go unnoticed. I tried logging in on the app again, get the same message about needing to verify, but obviously that DID NOT WORK, so I request a new email with a new verification be sent. 600 Opry Mills Drive Stefan is a great addition to our team. Depends on the show. Thanks for the review and enjoy your event! Circle Room passes. Enjoy exclusive access to the Circle Room premium lounge one hour before the show through the end of intermission. They actually read what I was asking and responded with answers appropriate to my questions, explained the axs.com vs fanaccess vs mobile app, reassured that all will be linked correctly and name fixed after I email some info. It would seem you are only able to sell AXS Premium tickets on their dedicated platform, and for some reason I can't list them for a lower price than I paid, it will only allow me to list them for the full amount. sfsi_widget_set(); No point in calling for help. This update includes performance improvements and bug fixes. Tarah was quick and efficient with finding an answer to my issue. HiLil.diablita,Thanks for reaching out to us and providing feedback. All of this because we were linked to LAST YEARS tickets! Your seat number is located on the tag on the front of your seat. Treat yourself to special perks in our Circle Room premium lounge before and during the show! Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Privacy Policy | Once you download the app, search for the event you want. It works essentially the same as the web browser. Hi M,Thank you so much! Nothing will change until we stop rolling over and paying double the face value to scalpers for tickets. Once you join the waiting room it will tell you the onsale hasnt started yet and your page will be refreshed when it starts. This was after spending quite a bit of time talking on the phone with customer service before we left home! Verification can help ensure real people write reviews about real companies. Up higher is a crap shoot, the sound is good but sometimes it is occupied by people more interested in talking and texting than the show. Here's everything you need to know about VIP packages, how to buy one, and why they're worth the splurge. But LaDeja provided outstanding service! The site owner may have set restrictions that prevent you from accessing the site. I had a handicapped family member who was seriously compromised during the wait time as well, due to heat and having to climb a total of 43 rows of steps to finally get to the correct seats instead of 22, which was almost to much for her to handle. A total waste of my time.Soon after I posted this, AXS responded with a canned reply that they have used word-for-word to reply to other negative reviews. Thanks for the review and enjoy your event! ~VP, Contact Center, I was having a hard time login into the app but LaDeja helped me. Makayla is the best employee at the company. If you are using a presale, which I always hope you do, you will want to enter your password. I feel so bad for my daughter. Tap for tickets to see the artists and teams you love. 30 minutes before the onsale, you will have the option to join the Waiting Room: If you have a password, enter it and press Proceed.