. Find out how the Microsoft Surface Data Eraser tool can help you securely wipe data from your Surface devices. The download size is about 360 MB. Then, take steps to erase all data from the Surface. mentioning a dead Volvo owner in my last Spark and so there appears to be no Turn off your Surface device. The text was updated successfully, but these errors were encountered: @jaxne . You experience the following symptoms on some Surface devices that have the 1TB drive configuration: Diskpart shows two 512 GB drives instead of a single 1 TB drive. Does Microsoft have software I can use to help me wipe data from my Surface before I send it in? Last Updated on September 28, 2020 by admin 1 Comment. Repurpose a Surface device for a new user. Is it the size of the drive? Here is how to that. Partition to be erased is displayed in Microsoft Surface Data Eraser. Step 5: The tool automatically shows your USB drive. Choose the account you want to sign in with. You must accept the license terms to continue. Select Complete to finish the USB creation process, as shown in Figure 5. @RAJU2529 OK just tried unzipping all the files to the thumbdrive and booting the Surface Go on it. Decommission a Surface device from corporate or organizational use. Step 3: Type Microsoft Surface Data Eraser in Start menu search box and then press Enter key to launch the tool. Someone suggested copying contents of UsbImage.zip to USB after making it bootable doesnt work either: I just get a command prompt after UEFI boot on X: drive, which doesnt accept keyboard inputs. This version of Surface Data Eraser includes: This version of Surface Data Eraser includes bug fixes and adds support for: This version of Surface Data Eraser adds support for: This version of Surface Data Eraser is compiled for x86 and adds support for the following devices: This version of Surface Data Eraser includes bug fixes. Reddit and its partners use cookies and similar technologies to provide you with a better experience. When I go to build on the USB thumb drive it fails after 5%. Press and release the power button. For example, if you are using Microsoft Deployment Toolkit (MDT), the following error is logged in the bdd.log file: