Jira Pipelines - Cannot access custom fields | Discussions Learn more about approvals in Jira Service Management. How to trigger a Bamboo build from Jira Cloud See all Jira Cloud automation smart values related to date and time. The rule will run when a version is created, updated or released. You can choose to make each field mandatory by selecting Required field. Customize fields in your IT service project. Obviously, this is a fun example but the use cases are almost endless. Automation webhooks - Atlassian We can make this through any online tool like, 3. The custom data field is disabled and cannot be edited. Thanks for responding so quickly@Pramodh M. Here's the 1st automation containing the web request where I'm passing the issue key. Use the issue view in company-managed service projects, Move an issue through its workflow from the issue view, Link subtasks, issues, and pages from the issue view, Watch, vote, share and comment from the issue view, Talk to the customer or team members from the issue view, Approve or decline a request from the issue view, Respond with an article from the issue view. The Atlassian Community can help you and your team get more value out of Atlassian products and practices. To use a webhook, you register a URL with the company providing the service. For example, when an issue is assigned to a specific user, change the issues status toIn progressand send an email to the reporter to let them know its being investigated. Check out how we use smart values in our Jira automation template library. How to create a Dynamic Loop in Automation for Jira You can configure this rule to only trigger on certain build names, or builds associated with certain branches or tags. Create and configure Jira automation rules, Branch automation rules to perform actions on related issues, Issue data (Automation format) payload for Send Web Request, Issue data (Jira format) payload for Send Web Request action, Limitations in team-managed projects for automation rules, Permissions required for Jira Cloud automation rules, Test a Jira automation rule using the Manual trigger, Transfer Jira automation rules from one user to another, Differences between Automation in Jira Server and Jira Cloud, Examples of using math expression smart values, Examples of using smart values with dates, Examples of using smart values with lists, Examples of using smart values with text strings, Use Jira automation rules to modify issues, Convert wiki markup to HTML or plain text in Jira automation, Move an issue to another project using automation, Learn more about using the Manual trigger to test rules, Learn how to integrate your development tools with Jira Cloud, Visit the marketplace to integrate your build tool with Jira Cloud, Visit the marketplace to integrate your deployment tool with Jira Cloud, Learn more about the SLA time remaining trigger, Learn more about approvals in Jira Service Management. You can use any trigger you want but for us, we will use issue created trigger. Best practices for optimizing automation rules, View performance insights for automation rules, Connect your automation rule to another tool. Thanks@Cristianoand@Ignacio Pulgarbut basic authorization w/ an api token is not working for me. How is ITIL used in Jira Service Management? Step 1: Build your rule in Automation for Jira You can use any trigger you want but for us, we will use ' issue created ' trigger. With team-managed service projects, your teams can manage their own work and process, without having to reach out to a Jira admin.