DO NOT BUY ONE !! If you already have a Volkswagen and need aftersales help, please contact the customer service centre. Moody's - credit ratings, research, and data for global capital Web X Theres lots of advice and answers to the most frequently asked COVID-19 questions hereOpens an external link,and if your questions not answered please contact us directly using this formOpens an external link. Our aim is to provide you with peace of mind and a trustworthy way of getting into the driving seat of a new vehicle of your choice for our brand partners below. We had our grandsons and their girlfriends staying with us for Christmas and they left earlier than was planned as there was an atmosphere due to the delay in not being able to phone to sort it. I have made a settlement and paid everything on my Finance agreement, which was confirmed by statement of account dated on 12.10.2021 and confirmed by the letter from Volkswagen Financial services dated on 22.10.202, as well as confirmed by the email from Porsche Financial Customer Services on 16.11.2021 and reconfirmed by an email from the Collections Mailbox email dated on 18.11.2021.HOWEVER, I STILL RECEIVED A DEBT RECOVERY LETTER FROM THEMIS RECOVERIES dated on 06.12.2021. Volkswagen Complaints Procedure Click here for more information. Tell me more Why Rent-a-Car? Across the UK, our Retailers are open and our workshops are offering a full range of services. Volkswagen Financial Services (VWFS) provides finance and insurance services to customers across the entire Volkswagen Group in the United Kingdom. One All-New Taigo campaign, Official UEFA Euro 2020 match ball carriers, 1970: The year our electric journey began. All rights reserved. Find out more about renting a car or van with us for your business. United Kingdom WebAs one of the UKs leading business vehicle leasing companies, no matter your challenge, were here to simplify the complex. All of those shiny new vehicles can be collected from our showrooms, where you can grab yourself a coffee and let our dedicated rental experts organise your vehicle for you. To extend your cover visit hereOpens an external linkor call 0800 912 1439.For more information about roadside assistance visit here. We also remain digitally open with remote purchase options for new and used vehicles. Volkswagen Financial Services (UK) - Overview, News We offer flexible car and van rental for 28 days or more. Keeping you on the road. Opening hours:7 days a week: 8.00 AM - 10:00 PM. No letters, no emails, no texts. This helps you stay in control of your fleet demands and costs. Confident in dealing with, and managing customer expectations. We use dedicated people and clever technology to safeguard our platform. Received a statement dated 26/11/22 saying still owe 498.22 , the statement did show that I had paid the settlement figure but then showed a balance of 498.22. Volkswagen I rang them soon as possible and was given a load of rubbish about still getting statements even though I had settled. Too shameful. Web2,878 people have already reviewed Volkswagen Financial Services UK. And protecting you on the road. Unless you are on your own company fleet insurance, the minimum age for business rental is 25 and you must have held your licence for a minimum of 12 months. What a very unorganised and unprofessional company. I love my Q7 but will never lease another vehicle with them. Volkswagen Financial Services UK Ltd - Company FLY AWAY FROM THEM LOOK ELSEWHERE. I sent in a certified check to pay off my lease (in the US) and am waiting now 7 weeks later and don't have my title. If you are anexisting customer, please call0370 010 2022. Actively participate in a culture that adheres to all Treating Customer Fairly (TCF) outcomes as defined by the FCA. Weve cut through the confusing world of insurance excess, with no baffling jargon in order to get you to upgrade when you collect, instead our online price includes a collision damage waiver (CDW), with a low standard excess of 500 for car rental. Most popular accessories; Merchandise; Offers; 0%