Review of Viking Cruises. Meanwhile, sporting events were moved from Russia. Frequently Asked Questions | Viking River Cruises The page you were looking for may have moved, been deleted or does not exist. Local News | @californiagirland @clojacks, did you folks use a travel agent or were you dealing with Viking on your own? Funky Fusion FoodsJ, November 19, 2021 in River Cruising. The cruise company said they had already notified passengers and travel partners with affected departures. Two down, 25 in the EU to go. Brutal but true, as much as it hurts me to say that. Have not cancelled the Cruise yet. We, along with 188 other passengers anticipated our Viking River Cruise on the Idun departing Nuremberg on June 1. I did end my post by wondering if it made a difference that we had a TA dealing with Viking for us. If you have any questions or need further information please contact Reservations at 1-877-523-0579 or email customerrelations@vikingcruises.com, Monday - Friday, 6:00 AM - 6:00 PM; Saturday and Sunday, 7:30 AM - 4:00 PM, PT. Bumped customers have been offered full refunds or vouchers equivalent to 110 percent of what theyve already paid so they can book at later dates. As long as there are still guided tours and castle visits allowed and there is barely enough rather than not enough water at Kaub, I think they will run. I was looking forward to it. The price has shot up quite a bit from what we paid. But they did keep $300 total unrefunded - $100 each cancellation penalty plus $50 each air penalty. I believe the 125% FCC is for bookings through the end of April. This policy in itself is really really pushing me away from Viking, and we had really been eyeing them up for an Australian cruise. Viking cruise ship can't finish voyage: Mississippi River is too low - CNN hbbd```b``"WH R,>!"A$}&MP*%&H@q';bW2;?MLL9 n? Local News | Viking River & Ocean Cruises | Cruise Ship & Fleet Overview This guarantee is combinable with all other Viking offers available. So May 20th now. Viking Cruises has cancelled all 2022 departures on its Kiev, Black Sea & Bucharest itinerary in response to Russias invasion of Ukraine. But they did keep $300 total unrefunded - $100 each cancellation penalty plus $50 each air penalty. Simply click on the name of your cruise line below to get the details. They then said it is 21 Business days. I hope not. If, or rather when, we cancel that one, if we take the FCC that the offer at that time to rebook something later, it's not inconceivable that they would have held our money for up to 3 years! But did cancel some optional excursions and pre paid gratuities just to get a head start in case we do cancel the entire cruise.