They can see the item under their, The buyer needs to contact Mercari to file a claim (lost or damaged item), After the investigation, Mercari will refund the buyer, Once the claim has been approved, the seller will receive shipping protection reimbursement. Mercari adjusted its prices for prepaid shipping labels, which take effect today, April 13th. The package must not be under prohibited items and comply with Mercari's Terms of Service or Mercari's Prohibited Item Policy. Integrating your online and offline listing work is also made seamlessly. In the event that you shipped this out already (just noticed you said "shipped"), I hope you saved the tracking number for the label you used. 7. Mercari: Your Marketplace - Apps on Google Play Mercari shipping 101: How to choose the best option Due to annual price changes from shipping carriers, Mercari shipping prices were updated on April 13, 2020. The package size must be less than 34" (longest side) x 20" (second longest side). Add a thank you note to your buyer. Its new USPS rate for packages weighing up to 4 ounces is going from $2.99 to $3.49; the rate for packages weighing up to half an ounce is going from $4.25 to $4.60. Your Mercari account must be in good standing. The original order was likely purchased by a merchant and received on a pallet. "Every year, shipping carriers increase their rates. Understanding the basics of Mercari shipping, buyer and seller protection, and costs are essential in protecting your income and online business reputation. On November 21, 2019, we simplified shipping. Looking to sell and shop in the Mercari marketplace? Rates will also change on existing listings if the shipping option is updated. USPS price change announcement Its really that easy. Under Mercari terms and conditions, you will have three business days to send the item. For heavy shipments using a Mercari prepaid label, make sure that your package is under 50 lbs in both actual weight and dim weight. Skip the label with a QR code - Mercari: Your Marketplace If your package weighs more than 50 pounds (or exceeds the 34 size limit), youll need to ship it on your own. We hope you find your new favorite thing. Pro Tip: Weigh the item in its packaging. That's why Mercari prepaid labels have competitive rates, offer print-free options and Shipping Protection up to $200. In addition, we are excited to announce a price reduction for USPS First Class Package Service. Mercaris spokesperson Brad Williams said its most popular one-pound shipping label is not increasing this year Its still $4.99, the lowest in the industry, he told EcommerceBytes. Hi all, does anyone have any tips on how to easily print mercari labels that typically outputs 8.5"x11" pdf file to thermal printer that uses 4x6 label? Starting February 15, 2023, existing listings posted before February 1, 2023 with buyer-paid shipping will automatically be updated with the new shipping prices. Mercari will provide you with your buyer's shipping address once an item sells. Shoppers can only make bundle offers on the Mercari app. Sellers are responsible for overage fees and fines associated with improper use of Media Mail (prohibited contents, incorrect weight). Data privacy and security practices may vary based on your use, region, and age. Cookie Notice Attach the shipping label with the tracking number. For items larger than a microwave or more than 50 lbs, furniture delivery is available in select cities for $199 for up to 3 items. I find it easier to get seen than ebay (depending on the item). Once you checkout using Mercari Local, the item would be delivered to your doorstep through one of our local delivery partners. This guide will break down all the necessary information to help you understand how Mercari shipping works, how to ship your items and the importance of getting the exact shipping costs from the item's actual weight to avoid paying extra charges. Any shipment over 50 lbs in actual or dim weight will be charged freight rates. Listed a track zip-up, matching joggers, and coordinating sneakers? Youll still get an average of 43% off retail for shipping labels between 0.25 lb 150 lbs. Read on for all the benefits of bundling plus tips on maximizing your sales with this top-requested feature. For more packing tips please visit our packing guidelines. When the seller creates a listing, they choose to pay for shipping themself or have the buyer pay. When you sell on Mercari, you can choose from a number of easy shipping options, including Mercari prepaid labels that offer up to 40% off* carrier retail rates. Next, answer a few more questions about your item, such as what form it takes, whether or not it contains liquid, or how heavy it is. It's easier than ever to send an offer on multiple items to a single seller. Mercari prepaid label is the fastest and most convenient way of shipping your sold items on Mercari. And were here to help. The package size must be less than 34" (longest side) x 20" (second longest side). All envelopes must be paper. Mercari prepaid labels not available. Today, we're introducing another option that checks both of those boxes UPS SurePost. Bubble mailers, cardboard packages, poly mailers or any packaging made of plastic material will not be accepted. NMLS ID: 1486447 PO Box 60178, Palo Alto, CA 94306, 1099-K Reporting and Disclosure Information. The label for 0.99 lb is now $4.99 instead of $5.25. Change announcement 4/17/2023 Exclusively for trading cards, Mercari offers a First Class Envelope prepaid label up to 3 oz. Due to annual rate increases from shipping carriers, Mercari shipping prices will be updated on February 1. Once updated, you must reprint your shipping label by clicking the "Recreate" button and selecting "view and print.". When choosing an envelope, make sure it is a standard paper envelope or flat mailer that falls within the below measurements. Packages must be properly marked as Media Mail and include only eligible media categories. Media Mail packages are subject to search by USPS. If you choose to ship with a Mercari prepaid label, youll need to select whether you want to cover the shipping yourself or have the buyer pay. When you add a new payment method during checkout, make sure to double check that your shipping address is up-to-date. And if you want to avoid packaging and shipping, check out Mercari Local. For eligible media categories (books, movies, printed music), Mercari offers fixed rates for USPS Media Mail. He provided the following charts showing the old and new rates. Continue enjoying 2021 rates on your existing listings for a little longer. Any shipment over 50 lbs in actual or dim weight will be charged freight rates. Mercari prepaid label. Just select the correct shipping weight and youre good to go. Mercari prepaid labels offer negotiated fixed rates with USPS, FedEx, and UPS for packages weighing up to 150 lbs. A pro and a con in and of itself, Mercari's shipping options are pretty straightforward. Mercari Prepaid Label. When your item sells, a printable shipping label will be emailed to you. What's the next step? You can list almost anything that can ship. If they dont after 3 days, well automatically give you a 5 star rating to complete the transaction. Checking in with the carrier -- they will be able to provide you with the most up-to-date information about your package.