Storage in hot wet places (near air-conditioner, humidity higher than 85%). This cookie is set by GDPR Cookie Consent plugin. How do I reset my Ingenico card reader iPP350? To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. Contact AptPay now for more information on card machines . Send us a message using the link below and we'll reply as soon as possible. "name": "Ingenico Card Reader Reset? "@type": "Question", 3.4 USB type-CThere is a USB Type-C connector on the left side of the terminal.The connector manages Host and Slave connections.The connector integrates the Audio Jack solution. The cookie is used to store the user consent for the cookies in the category "Performance". Reboot the Lane 3000 by holding down the # and yellow buttons together until the device reboots. If you are at an event, we recommend you switch the device off at night to ensure the terminal is ready for the following day. This video will give you step by step instructions to reboot your terminal. So we can answer all your questions and find a custom solution that fits your needs perfectly. 1. Sekure can help! Download and you will find what you really need and stop paying for what you dont. On wireless terminal models, after the reboot you need to turn the card machine on manually. Hold down the clear button and the punctuation button (below the 9 key) at the same time for 3-5 seconds, until the terminal turns off. Cancel the transaction, reboot the reader again and enable SSL. How do I hard reset my Ingenico card machine? "text": "Reboot the Ingenico card reader (card machine) by holding the DOT key and YELLOW key simultaneously, for a few seconds - as shown in the illustration. Restart your terminal by pressing the Func (black), then enter 102. The packing box should be at least 15cm above the ground, and be away from heat, cold, window, or air inlet source at least 50cm. ingenico retains full copyright ownership, rights and protection in all material contained in this document. Connect the Multipoint Interface Cable into the Multipoint Port on the back of the CardPointe Integrated Terminal device. If there's a signal, retry your transaction. Easily integrated, with rich customer interactions, Easy fast self-checkout by pairing with Desk/1600, Robust, fast and effective lane & self-checkout, Value-added services deployed via a user-friendly interface, Easy to connect to existing retail infrastructure. Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. Do not use in any case, solvents, detergents, or abrasive products: Those materials might damage the plastic or electrical contacts. When your card machine is not working restarting it may fix the problem. How To: Power On / Off and Reboot Terminal (Desk 5000 / Move 5000) This equipment generates, uses, and can radiate radio frequency energy and, if notinstalled and used in accordance with the instructions, may cause harmful interference to radio communications. 9: The payment was captured. If the Lane/5000 device is directly connected to a host, reset the host by turning it off and back on again. It could be only a temporary technical problem. Direct contact with materials containing plasticizers (PVC transparent folders or envelopes). The terminal shall be protected by a specially fitted and certified cover enabling use in proximity to a fuel pump.Thunderstorm weatherAccording to some relevant reports, the mobile phone electromagnetic wave is good conductor of lightning. Try running a test transaction. It is much easier to suffer lightning strike when the damp atmosphere form a magnetic conductivity, especially in open areas. Let's talk Easy implementation for your payment services To reset your Ingenico ISC 250 touch or ISC 350 terminals, hold down the minus and yellow clear button at the same time. If My Devices shows the Ingenico, try tapping on Ingenico to reconnect the reader.