A member of the team will be in touch as soon as possible via email to update you (Amy). Tell us to deliver straight to your . The head office is located at Hub 3, Broadwell Road, Oldbury, West Midlands, B69 4DA. Package expected from 16:05 - 17:05, heard no knock. The option chosen by the buyer will also in turn decide the transportation method, with faster shipping options usually done by air or road, and slower delivery options by train or sea. span.icon-caret.is-active svg { I have another shipment after that at the same center it was also delivered and received by manifest but all the items have been received. font-family: "Open Sans" !important; Parceline was rebranded DPD in March 2008. They ship parcels up to 31.5 kg. TOP TIP: See if you can get your package delivered to your work's office which means someone should be there all day and you don't have to take time off. There is still a good chance they will do so. DPDs UK head office is located in Oldbury, north-west of Birmingham. I am so sorry to hear about the issues with your delivery. I know we live in a top floor flat but he doesn't even ring the bell. DPDs UK operation serves some 6,500 business customers from more than 50 locations. If you have purchased from a seller on a marketplace like Allegro, ASOS, or eBay, you can request the DPD tracking number from the seller and copy it on a third-party tracking website. They weren't even delivering to my house! DPD is one of Europe's largest delivery services. When DPD receives a parcel it will move it along the fastest possible route to its final destination, and it does not need to go through any particular point before it is processed, but it is instead processed at one of its many processing countries around Europe and the world. No calling card was left like they claimed in the mail. You should now get another. DPD - Have they lost the plot? - General Selling on Amazon Questions DPD are unlikely to help you any further as they believe the parcel has been delivered. To get accurate and real-time tracking of your DPD parcels, use Ship24 as your universal tracking service. I'm really furious about this as I've waitied in all day for this delivery to ensure I don't miss it. This site and the products and services offered on this site are not associated, affiliated, endorsed, or sponsored by any business listed on this page nor have they been reviewed tested or certified by any other company listed on this page. .wsite-footer blockquote {} I lost my parcel, money and most importantly my time! If it has been received on the 22nd then I am assuming it is with Amazon and will be processed within a few days. DPD is owned by La Poste and is part of La Poste's international arm GeoPost. .wsite-button-small .wsite-button-inner {font-size:13px !important;} When purchasing DPD delivery services, the buyer will be met with various options which range in price depending on the timeframe they desire for delivery. Scroll down to find out what you can do. .wsite-elements.wsite-not-footer:not(.wsite-header-elements) div.paragraph, .wsite-elements.wsite-not-footer:not(.wsite-header-elements) p, .wsite-elements.wsite-not-footer:not(.wsite-header-elements) .product-block .product-title, .wsite-elements.wsite-not-footer:not(.wsite-header-elements) .product-description, .wsite-elements.wsite-not-footer:not(.wsite-header-elements) .wsite-form-field label, .wsite-elements.wsite-not-footer:not(.wsite-header-elements) .wsite-form-field label, #wsite-content div.paragraph, #wsite-content p, #wsite-content .product-block .product-title, #wsite-content .product-description, #wsite-content .wsite-form-field label, #wsite-content .wsite-form-field label, .blog-sidebar div.paragraph, .blog-sidebar p, .blog-sidebar .wsite-form-field label, .blog-sidebar .wsite-form-field label {} text-decoration: none !important; Yep, I've got the same thing. Should the recipient of a parcel be unavailable, drivers will often deliver to a neighbour. My advice is to avoid this company. Hiya I know a lot may have posted this but I wanted to ask a question: What card did you order? In 1984, Courier Express changed its name to Parceline when it was purchased by Mayne Nickless Limited, a multi-sector Australian company that began as a delivery service in 1886. Today, DPD is part of the DPD Group, which owns, is in partnership with, and shares logistics operations with multiple different couriers, which has ensured the expansion of the company's delivery capability worldwide. Have you been complained about? 'active', In that case, the DPD tracking website could encounter difficulty keeping customers one hundred per cent up to date on the progress of their parcel. Enter your reference number here for your options Change my delivery The company who you have bought the frame from should have given DPD your email address & also mobile phone number when they filled out the online collection. It is considered to be the largest international delivery network in Europe which means that the services they offer are top-notch. } That helped for a while but then Seller Support started saying that the reply was too old and they thought things had probably changed since then. .wsite-footer blockquote {} I wonder how all the other people before me managed to get in the waiting line? If you find yourself in a situation like this again then please contact us via. GeoPost is a holding company owned by Le Groupe La Poste, with DPD Group being the parcel delivery network of GeoPost.